Customer Reviews.

Ion Solar
4801 N University Ave Suite 900 Provo, UT 84604
(888) 781-7074
Review Count
289
Avg. Rating

4.8 stars
5 stars
5 stars
So far everything has gone smoothly and been excellently explained in how ION works. From appointment setting, to the representatives' presentation, to the site survey they've...
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5 stars
ION Solar was a GREAT team to work with! Zac was awesome! He explained the process to me so I could understand how it was going to play out. They worked directly with my utility...
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5 stars
Everyone has been very friendly so far. They have not been pushy at all like some of the other companies we have dealt with. So far our experience has been great. I’m very excited...
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5 stars
Ion Solar did a great job through the entire process from point of sale through the permitting process, installation, and followup. All that I needed was to fill out the papers...
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5 stars
5 stars
5 stars
The team did an excellent job at explaining the solar panels how they work what the cost is and everything I was very pleased and how they presented their information and I would...
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5 stars
I am only just past the site survey step but so far so good - they have been reliable and prompt with everything.
4 stars
Great customer service and tremendous knowledge of how solar works , it’s advantages, and the process from filling out the paperwork to getting approval to installation.
5 stars
4 stars
5 stars
Great experience so far, just had the panels installed. Ion’s team has been great with answering any and all questions that we have had, and has kept us in the loop every step...
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5 stars
So happy with my solar panels, I am seeing a huge savings. Overall ion solar is great company to work with.
5 stars
Great customer service and the installation went very well
5 stars
Very knowledgeable about their product and available to answer questions.
5 stars
5 stars
Everyone at ION Solar has been gracious and helpful, heck, they’ve taken care of everything and we experience no stress, no worries, just relaxation.
5 stars
Amazing customer service !!
4 stars
5 stars
Amazing experience with this company. They draft up a tailored solar design for your home and discusses with you a long term effects of solar not only on the environment but for...
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5 stars
5 stars
So far so good. Just started and we are ahead of schedule
5 stars
Great experience so far, and this company is very transparent about everything upfront! The only thing that wasn’t covered is that because I’m in Colorado they required me...
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5 stars
5 stars
If everyone conducted themselves the way Ion Solar and Tanner Henrie did, this world would be a better, and greener place. 5 stars all the way to the bank!
5 stars
We loved getting our solar panels through ion. We worked with Mason in Colorado Springs and he made a great effort to take care of us thru the process. From start to finish it...
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5 stars
5 stars
The whole experience was good, I know I made the right choice.
5 stars
5 stars
5 stars
So far everyone we have dealt with in this company has been awesome and knowledgeable in what they are doing
5 stars
I love the customer service, everything is very professional. I already love my panels.
5 stars
The sales rep and regional manager were so helpful getting all our questions answered.
5 stars
Great company, I highly recommend. No pressure just facts. Very flexible and professional.
5 stars
Love the product
4 stars
The sales process was clear, the sign up process was easy, the site review was straight forward. So, far so good. Can't wait to get my panels installed.
5 stars
very personable and respectful. Easy to talk to and knowledgeable
4 stars
ION Solar has been great!! Brian has been super helpful and prompt with any questions that I have had throughout the process.
4 stars
5 stars
So far so good. I have had the site survey and the paperwork has been submitted to PNM a lot faster than I expected. I researched the solar companies and found ION to have the...
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4 stars
4 stars
5 stars
4 stars
Very good work measuring he house. I went about my stuff. The sales and explanations was very good. So good I am afraid it can't be true.
5 stars
5 stars
5 stars
Clayton was a perfect gentleman, explaining in detail what I needed to understand, and not overwhelming me with information I didn't want. Can't wait for my panels!
4 stars
Prompt, quick, and informative. Very professional in the way they handle themselves.
5 stars
Explaination off benefits and financing were clear and professionally presented.
5 stars
I've been very pleased with ION. They installed my system in Feb of 2018 and I have been enjoying no power bill for a few months now. The only thing I pay my power company is the...
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5 stars
5 stars
I was skeptical with the efficiency of a solar system and was concerned about the payback. My sales person gave me a detailed cost benefit analysis and showed me exactly what could...
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5 stars
5 stars
Fantastic service, and quick to do things.
5 stars
Travis Anderson is Fantastic, knows his stuff. Great working with him!
5 stars
So far going good will update as install goes on this is just the start
5 stars
So far so good. Paid my initial upfront money and now awaiting installation. Spencer Beal and Sarah Smith have been great and seem to be on top of things. It’s been about 3 weeks...
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5 stars
I am a big advocate of clean energy and saving money. So far Ion Energy has made this easy and we had a friendly, knowledgable sales rep.
5 stars
We just started the process to get solar panels and so far their staff has been very curtious and have explained and answered all of our questions. We will update our feedback...
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5 stars
So far my wife and I have had the consultation and the initial meeting where we were informed of our options. Roman Miller wears stellar in his explanation of solar energy and...
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5 stars
5 stars
Very accommodating company, very thorough, professional, helpful and they offer the best solar options along with great incentives.
5 stars
I have had a wonderful experience working at ION. My employers have been receptive to feedback, and are understanding and compassionate. In addition to that, I have the best customers...
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5 stars
4 stars
5 stars
3 stars
5 stars
5 stars
5 stars
Highly professional, courteous, and knowledgeable about all aspects of solar energy. My wife was negative on installing until we met with our advisor. She was sold on the spot....
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5 stars
So far feeling good! Looking forward to a smooth installation and performance as described!
5 stars
Great company, great experience. Dallin Andrus was knowledgeable and helpful and made us feel like we were making a good investment.
5 stars
5 stars
5 stars
5 stars
4 stars
We are only a few days into the process but so far so good. Had the roof inspection yesterday and all is a go. Looking forward to the process.
5 stars
Jesse took the time and patience to explain every little detail. Never once did he pressure us. I would definitely recommend the company and Jesse to anyone.
5 stars
Roman was wonderful and patient with us. We highly recommend ION for your solar needs!
5 stars
5 stars
5 stars
4 stars
5 stars
4 stars
5 stars
5 stars
5 stars
From first contact with sales, to contract, to pre-install, to install, to activation... could not have gone better. All personnel were excellent to deal with; very customer oriented....
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5 stars
5 stars
So far so good - just getting started - will know more after we do the install - have been very good about calling when they said they would and showing up when they said they...
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5 stars
4 stars
4 stars
4 stars
5 stars
5 stars
5 stars
5 stars
The sales presentation was clear, full of information, made everything very understandable. Also, their system with high quality panels, ‘mono-crystalline,’ was offered at...
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5 stars
5 stars
5 stars
5 stars
5 stars
Everything has been smooth so far and staff is knowledgeable, sales rep Mac Anderson was great at explaining everything.
5 stars
Mike was great. I can’t wait to have them installed!
4 stars
Great working with most people on their staff, there was one bad apple that had a snippy attitude but I can't remember his name.
5 stars
I was skeptical with the efficiency of a solar system and was concerned about the payback. My sales person gave me a detailed cost benefit analysis and showed me exactly what could...
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5 stars
It’s been very easy so far, keeping our fingers crossed that it’s everything that was proposed.
5 stars
5 stars
5 stars
5 stars
Loved that there was no out of pocket expenses. This company had a better presentation than the other companies we looked into. Anxiously waiting for the install to see how great...
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5 stars
5 stars
5 stars
5 stars
5 stars
5 stars
Chris, the sales rep. was very informative re: what his company offered & that they were based here locally in Texas. Answered all my ?s & was quick to call me back when I had...
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5 stars
Great company to work with. Very straight forward financing options and the cost analysis is also very clear.
5 stars
Jason was an awesome dude and salesman. He had an answer for everyone of my questions and was very informative. Ion seems like an awesome company to work with and I’m excited...
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5 stars
5 stars
5 stars
5 stars
The Ion rep Brian was very good at answering my questions and explaining the process. Everything he told me was spot on and he did a good job of show and tell with all of his information....
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5 stars
Really excited to be "going solar"! Ion Solar has been great to work with!
5 stars
3 stars
I've been involved with Ion's Legacy Department for the last 7 months because of underproduction. The issue began in September 2017, where I started seeing $30 to $40 electric...
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5 stars
Everything has been great so far. The salesman was extremely personable and respectful of our time. We also had a great experience with the site inspector. It's been a really smooth...
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5 stars
Quick, professional and good service
5 stars
Everything has been great so far. The salesman was extremely personable and respectful of our time. We also had a great experience with the site inspector. It's been a really smooth...
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3 stars
I've been involved with Ion's Legacy Department for the last 7 months because of underproduction. The issue began in September 2017, where I started seeing $30 to $40 electric...
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5 stars
Very professional, thorough and customer service oriented. Very pleased with the world class of a standard that Ion holds themselves to.
4 stars
Still in the beginning stages
5 stars
Dallin was extremely knowledgeable and no pressure. We have already recommended them to a neighbor.
5 stars
4 stars
Everyone has been very nice and good to explain everything..
5 stars
Very informative. Not pushy with selling. They just want to make sure you have all the right information before making a decision. Very helpful with the entire process
4 stars
The salesman was great and very knowledgeable. It appears that you guys have a great product. This would be very beneficial to anyone looking at this project.
5 stars
Very friendly and knowledgeable
5 stars
Chelsea was great very informative and helpful. She really knows her job
5 stars
Would recommend to everyone!
5 stars
5 stars
Our consultant, Tim Huntsman, was so genuine and helpful! Our experience with the company so far has been grade A.
5 stars
The people we have dealt so far have been very professional and helpful and knowledgeable.
5 stars
Very informative nice people to talk to.I love it.
5 stars
Great company made the solar process painless.
5 stars
5 stars
5 stars
Cole is a very capable and knowledgeable salesman. I greatly appreciate all his help. We are excited to get this installed. Thank you.
5 stars
4 stars
The sales rep was super knowledgeable! Everyone should get solar it just makes sense to pay your electric bill towards buying solar panels instead of paying excel. Such a good...
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5 stars
Great People, Great Experience!
5 stars
Went extremely well very happy
5 stars
So far so good. Everything has gone exactly as planned. Everyone we have worked with up to this point has been professional, friendly and always on time. Looking forward to...
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5 stars
excellant service so far.
4 stars
5 stars
5 stars
5 stars
We had a great experience working with ION Solar. They were nothing but professional. Project Manager Chelsea Herrin was exceptional. She kept us informed and up to date on the...
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5 stars
Romney did a great job helping me through the process. He was always available to answer questions and quick to respond. I highly recommend solar panels to anyone looking to save...
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4 stars
5 stars
4 stars
It has been a pleasure working with Project Manager, Romney Pratt. He answered all my questions without hesitation, kept me abreast of the status of our solar installation process,...
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5 stars
4 stars
5 stars
Great service so far! Product not installed yet, but seemed like a no brainer to us. We are excited
5 stars
Great customer service. Clear explanations. Timely responses . Solar absolutely makes sense for where we live and the size of our home. I would highly recommend Ion.
5 stars
Sales person was polite, answered my questions intelligently, listened well to my concerns, followed up as he promised to do. I am pleased so far with all I have learned about...
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5 stars
5 stars