Customer Reviews.

Ion Solar
4801 N University Ave Suite 900 Provo, UT 84604
(888) 781-7074
Review Count
1334
Avg. Rating

4.9 stars
3 stars
Any comments are being reserved until the system is completed, up and running.
5 stars
Install done very quickly!
5 stars
ION Solar has been easy to work with. They communicate well with their customers. I love their app for checking progress during installation and then energy use going forward....
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5 stars
5 stars
5 stars
5 stars
Initial feedback on my journey to solar system owner, I'm buying rather than financing the system. Selected Ion Solar after comparing with 3 other companies. All had quality proposals/hardware....
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5 stars
ION Solar is a great company to work with. If the installation goes as smoothly as expected ION is the company to go with.
5 stars
5 stars
Great experience. Was well informed about how the system would work and benefit me and my property, explained the tax credit, and answered any questions during the installation...
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5 stars
5 stars
4 stars
So far it's been fine, but the entire project needs to be done before I give my whole opinion.
5 stars
Company that cares about customers and satisfaction! From the time I was introduced to the company, they were superior on corespondents and professionalism! Every questions of...
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5 stars
5 stars
4 stars
Sales team was polite and professional
5 stars
We're at the start of our home solar process and so far it's going great. Jacob Johnson, our Energy Consultant, has done a fabulous job with developing and presenting our plan,...
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5 stars
Fantastic company! I am very happy with a job well done!
5 stars
Installers were very professional, friendly, and knowledgeable. Answered all my questions to my satisfaction and explained how the installation was done on how the solar panels...
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5 stars
5 stars
5 stars
David Urtado Hernandez; was an excellent agent and that was the main reason why my Wife accepted to go with Ion Solar. That was a perfect deal to make her to authorize me to get...
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5 stars
Pretty impressed. This is the only solar company I've found that actually does better than just breaking even on your costs compared to not switching to solar. They actually can...
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5 stars
All staff is very friendly and move very quickly I am most satisfied with the process so far thanks ION
5 stars
Amazing customer service and communication! Love that I never have to question where we are and what’s next. Pleasure working with them!!!
5 stars
Professional from soup to nuts Everyone we dealt with were the epitome of professionalism. Questions (no matter how of the wall or simplistic) were answered in great detail. Schedule...
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5 stars
5 stars
Very professional and no pressure. Common sense approach. My power bill went from over 200 per month to 105 per month. I also get to run my AC all day all night. Never run out...
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5 stars
5 stars
5 stars
5 stars
So far the process has been stellar. From Scott Marion the ultimate salesmen, although not pushy, just professional and very knowledgeable, to Chandler, the very polite and professional...
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5 stars
Professional, courteous and friendly also timely.
4 stars
5 stars
Great team, great experience. They work really well to address all concerns up front, and then execute on the plan.
5 stars
Excellent communication. Quick to respond to questions.
5 stars
Professional, courteous and friendly.
5 stars
Great team, great experience.
5 stars
Seth and Jonathan Cruz were both very friendly, helpful, professional, and knowledgeable about the product. I would recommend anyone interested in going solar to work with them....
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5 stars
Great experience Great team, great experience.
5 stars
4 stars
4 stars
Ion is great because you own your solar package vs a lease. It is straight forward and take care of all permits and permissions.
4 stars
5 stars
Everything throughout the process has been great! Very professional, very friendly and they explaine everything thoroughly.
5 stars
Great Super friendly, efficient and great communication
5 stars
5 stars
My experience with this company was very satisfying, the persons that was assigned to me was very polite, courteous and professional. They answered my questions in a timely manner,...
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4 stars
sale rep. was very polite, respectful, professional and very knowledgeable in the solar business, he answered all my questions in a timely manner. Customer service was courteous,...
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5 stars
Ion was up front friendly and works locally with only US materials and contractors. They had a great guarantee and I give them high marks so far for all that they have done. Once...
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5 stars
Me and my family are very satisfied with the service we received from the sales department to the final installment crew. Every one from each department showed their utmost professionalism,...
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5 stars
Great experience Sale rep. Very professional, and courteous , answered all my questions on a timely manner. Completed the installation on time estimated, everything was smooth....
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5 stars
Very professional, informative people and happy to do their job
5 stars
Trevor and Jessie’s crew was awesome!!! Professional and fast!
5 stars
From the beginning to the end of the process of installation went very smooth and timely, each person that was there to inform me of the installation was very polite, professional...
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5 stars
The Ion Solar team I worked with was top notch. From the initial interview until the installation I was informed of the status of the project. I can now use the iPhone app to see...
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5 stars
So far I like everything about ION Solar. It's not on our house yet, but we are in the process. They have an app so you can check out every stage of the process! Unlike the other...
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5 stars
RJ was so communicative and provided answers to everything I asked. He was very personable through electronic means and in person when he came to our home. We haven't really interacted...
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4 stars
I’m halfway through the process. So far so good. Good company to deal with. Very responsive to questions and concerns.
5 stars
Very professional, presented all the facts no high pressure sales
5 stars
went got look of the roof and attic, let us know what will happen next, very friendly, the individuals installed the solar panels the way the design was made,
5 stars
The Ion Solar team I worked with was top notch. From the initial interview until the installation I was informed of the status of the project. I can now use the iPhone app to see...
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5 stars
5 stars
5 stars
5 stars
So far its been a very positive experience with Ion Solar reps. Both were very professional and very knowledgeable. Looking forward to the installation and power up dates.
5 stars
Installation was quick , the staff was friendly and professional and the best part is we are saving money!!
5 stars
Professional and transparent for the entire process. No complaints. They kept me updated and answered any and all questions I had in a friendly manner.
5 stars
Highly competitive and reliable company. It has innovative solar panels that help improve the performance and durability of the installed system. And as for the aesthetics of the...
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5 stars
Amazing experience so far. Daniel Dempsey has put in the man hours for our contact!
3 stars
Too soon to give a full review of product and installation. I have heard good things about the company and its product. I am looking forward to the installation of the solar panels...
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5 stars
5 stars
This was one of the best decisions my husband and have made! Two things to clear up for folks.. 1. I was afraid it would be an “eye sore” on our roof. It wasn’t!! Ion solar...
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5 stars
Precise, honest, and very professional
5 stars
Precise and honest Answered any and all questions during the entire process. Very professional and friendly
5 stars
5 stars
Customer service and quality of installtion were all top notch from beginning to the end. If you're in need of solar for your alternate power source, you need not look any further....
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5 stars
5 stars
Highly competitive and reliable company. It has innovative solar panels that help improve the performance and durability of the installed system. And as for the aesthetics of the...
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5 stars
ION Solar the best Highly competitive and reliable company. It has innovative solar panels that help improve the performance and durability of the installed system. And as for...
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3 stars
Not very satisfied so far They installed the lines/conduit and it was not run in the best way in an area we entertain in. They also cut our door jam to fit the conduit in a way...
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5 stars
4 stars
5 stars
Ion has been great! Josh has been so helpful! I am glad my system is installed. Josh has been very helpful and we love the way our installation looks! I am excited to start saving...
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5 stars
In spite of unrelated issues, a good experience. I was kept informed every step of the way, and they were open and honest.
5 stars
5 stars
My whole experience was great from start to finish. I loved learning everything Mitch had to say about solar and why now is the time to invest! It's really good information and...
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5 stars
4 stars
Salesman, Project Manager, and Installation team were all professional and helpful. The team that assigns where installation teams go each day kept trying to pull the installation...
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5 stars
5 stars
process was seamless and smooth start to finish; everything was well-planned and communicated. people are all very nice, and very competent
5 stars
5 stars
So far very awesome experience!!
4 stars
Not sure yet.
5 stars
Very well mannered young men came out did there messuring and on to the next team... Thanks Ricardo and your coworker
5 stars
Ion's staff and information were exceptional - informative, on time, technically expert, and friendly to boot. We were impressed by the positive national reviews and by the fact...
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5 stars
The crew that installed my system were very professonal and knowageable about the installation.
4 stars
Great low-stress salesperson. Wonderful installers. A little disconnect with corporate in scheduling, after awaiting parts, but finally resolved. Glad to have it complete, and...
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5 stars
Even though there was some misunderstandings between the sales person and myself, everything turned out great. Make sure everything you discuss is on the contract. In my case,...
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4 stars
Salesman, Project Manager, and Installation team were all professional and helpful. The team that assigns where installation teams go each day kept trying to pull the installation...
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5 stars
Super friendly. Communication has been great.
5 stars
Ion solar is absolutely premium. I could not be happier with their level of service and professionalism. They took care of everything and kept me in the loop the whole time. My...
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5 stars
5 stars
Even though there were some misunderstandings between the salesperson and myself, everything turned out great. Make sure everything you discuss is on the contract. In my case,...
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5 stars
ION Solar is a wonderful company. The sales staff was great. The staff kept me informed every step of the way. The install was so smooth. Very friendly staff! Great job!
5 stars
ION contacts have been very professional. It is very early in the process. Hope all the next steps go as smoothly.
5 stars
Everyone has been great to work with so far and the process has been very smooth! I would definitely recommend!
5 stars
5 stars
5 stars
Rough start, great finish. Even though there were some misunderstandings between the salesperson and myself, everything turned out great. Make sure everything you discuss is on...
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4 stars
Overall Good Service Salesman, Project Manager, and Installation team were all professional and helpful. The team that assigns where installation teams go each day kept trying...
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5 stars
This company is very knowledgable and polite right from the start. Zach was our salesperson that pitched it very well and we understood everything. We were sold right after that....
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5 stars
Even though I have not completed my journey with Ion Solar it has been very easy and they have been very professional and competent. Their staff has been very friendly and helpful...
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5 stars
5 stars
ION Solar recently installed a solar system on my home in New Braunfels, Texas, and I am very pleased and happy to say these people at ION are a pleasure to work with. From initial...
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5 stars
5 stars
Ion solar installed solar for my new, total electric home. I am very happy with it and the teams sent out were very professional.
5 stars
ION Solar is a wonderful company. The staff is great and kept me informed every step of the way. The install was so smooth. Great job!
5 stars
Everything went perfectly fine I love my solar panels
5 stars
ION Solar recently installed a solar system on my home in New Braunfels, Texas, and I am very pleased and happy to say these people at ION are a pleasure to work with. From initial...
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5 stars
I had solar installed on my new, total electric home. So far I’m very pleased. The process was seamless.
5 stars
Brian and Micheal both were very informative in helping me make my dicision to go solar.
4 stars
Great low-stress salesperson. Wonderful installers. A little disconnect with corporate in scheduling, after awaiting parts, but finally resolved. Glad to have it complete, and...
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5 stars
Ion solar is absolutely premium. I could not be happier with their level of service and professionalism. They took care of everything and kept me in the loop the whole time. My...
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5 stars
5 stars
Ion's staff and information were exceptional - informative, on time, technically expert, and friendly to boot. We were impressed by the positive national reviews and by the fact...
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5 stars
Our salesperson was Melvin and he did an amazing job answering all of our questions after providing a thorough breakdown of what Ion Solar can do for us. They are quick to respond...
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5 stars
Blends well with house. Clean rooftop appearance. Friendly associates. Best investment made.
5 stars
5 stars
5 stars
Adam S was our Project Manager. He and the team from the technicians, electricians, to sales associates have been great! Everyone was courteous and patient with working around...
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5 stars
5 stars
Great experience all the way through. Everything was on time with the installation with no problems along the way. I cant wait to see my electric bill lower! Great company to deal...
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5 stars
Ion Solar has been nothing but professional in the beginning phases of getting solar for my home. I've been encouraged every step of the way that I made the right choice going...
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5 stars
5 stars
Love my solar panels Everything went perfectly fine loved it
4 stars
Almost stellar experience Great low-stress salesperson. Wonderful installers. A little disconnect with corporate in scheduling, after awaiting parts, but finally resolved. Glad...
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5 stars
Wonderful! Wonderful staff. My install was so smooth. Very friendly staff. Great job!
5 stars
Great people and amazing service Ion solar is absolutely premium. I could not be happier with their level of service and professionalism. They took care of everything and kept...
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5 stars
Great experience, worked with me when I had concerns and got everything done quickly. Even provided small roofing upgrades to make solar work for my home.
5 stars
Nothing but good things to say about Ion. From the energy consultant, to the installers, everyone was so prompt and professional. I Love my solar system! I saw savings immediately,...
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5 stars
5 stars
Great service and product! The team is very friendly and professional! Communication through the process is excellent as well.
5 stars
Great Company Everyone from Adam Simmons, our Project Manager, to the technicians have been great. Their diligence, and
5 stars
Great Company Everyone from Adam Simmons, our Project Manager, to the technicians have been great. Their diligence, and honesty in the products available was extremely appreciated....
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5 stars
5 stars
Ramiro, who made the initial contact was very knowledgeable & helpful. Jonathon B., energy advisor, was clear, concise & courteous. Everyone we have had contact with have been...
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5 stars
5 stars
4 stars
(UPDATED) Exactly like another reviewer...everything was going fine (so we thought) during installation, but then we failed city inspection twice! After experiencing that frustration,...
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5 stars
Amazing company!
4 stars
Have only gone through the signup portion, however the program seems solid and low cost with great benefits for the future. Looking forward to seeing the end result!
5 stars
Our energy consultant Anthony Rivero was a pleasure to work with, answer all our questions. I would recommend him to anyone.
5 stars
Overall very pleased. Not pushy in any way, shape, or form. They delivered on what they said they would do and within the timeframes that they promised.
4 stars
Everything was going fine, we were really excited to get aboard the "Solar Train", the installation went well, and we were set up, but we couldn't pass inspection...twice! This...
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5 stars
5 stars
5 stars
My wife and I interviewed multiple solar companies and we ultimately chose to go with ION Solar because of the greater value and higher quality product that was offered over the...
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5 stars
We had a great experience with Ion and would highly recommend them to anyone looking to add solar to their house. They made the whole process smooth and painless.
5 stars
Easy to set up and great team that works with you and makes sure you understand everything. When the guy came out to check and make sure the design was good for our home he arrived...
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5 stars
Friendly service. Information was timely. Having an app to view is great.
5 stars
I would rate my experience with ION as excellent. From the beginning to the end process went very smoothly. My Team from salesperson Seth was very convincing about the value and...
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5 stars
5 stars
I will write a review after I know for sure of the following: Solar Panels installation approved by my HOA and all documents filled out. After installation without damaging my...
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5 stars
Salesperson (Brian) was awesome. Very knowledgeable, personable and answered all of our questions fully. We are so excited to be getting our solar panels soon!
5 stars
4 stars
So far I have had a good experience, my contact rep discussed the steps ,Informative and satisfied waiting for the next step.