Customer Reviews.

Ion Solar
4801 N University Ave Suite 900 Provo, UT 84604
(888) 781-7074
Review Count
1436
Avg. Rating

4.9 stars
5 stars
I have appreciated the step-by-step guidance and communication from Ion Solar since the first day we met. The installation was painless and fast. These guys know what they are...
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4 stars
All my questions were answered
4 stars
5 stars
5 stars
Easy to set up and great team that works with you and makes sure you understand everything. When the guy came out to check and make sure the design was good for our home he arrived...
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5 stars
We've had the system for about a month. It looks great and I'm anxious to see the how it does through the winter and into the peak of next summer. Ion was easy to work with and...
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5 stars
The sales rep was very informative and polite. Not at all pushy and rude like some reps. I felt very comfortable and taken care of.
5 stars
I met and interviewed many solar companies and only ION Solar brought forward knowledgeable representatives, good solutions, and acceptable install plans. By far this is the company...
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5 stars
We've had the system for about a month. It looks great and I'm anxious to see the how it does through the winter and into the peak of next summer. Ion was easy to work with and...
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5 stars
Great Job! We've had the system for about a month. It looks great and I'm anxious to see the how it does through the winter and into the peak of next summer. Ion was easy to work...
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5 stars
Garrett came to my home and explained how everything would work. He was very professional and answered all of my questions. Even after I signed up I contacted him and he answered...
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5 stars
Chad Sine is a very knowledgeable and personable sales rep. Very professional.
5 stars
5 stars
It has been an excellent experience with Ion Solar. Every step of the way was easy for me and thorough by them. Very professional, respectful and pleasant to work with. Additionally,...
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5 stars
It has been an excellent experience with Ion Solar. Every step of the way was easy for me and thorough by them. Very professional, respectful and pleasant to work with. Additionally,...
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5 stars
5 stars
Daniel Dempsey has been amazing in answering all of our questions. He knows the business and the company he works for well. Very well informed, polite, courteous, honest and friendly....
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5 stars
5 stars
We have just started the process, and working with Tom and his team has been great so far.
5 stars
DAN TAFOYA Everyone at Ion Solar were very helpful and very professional!
5 stars
Great experience It has been an excellent experience with Ion Solar at every step. Every step of the way was easy for me and thorough by them. Very professional, respectful and...
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4 stars
5 stars
5 stars
I am a born skeptic. Dallin from ION Solar came out and explained, in detail, how solar panels would help me. He answered my questions, honestly, and was very knowledgeable. The...
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5 stars
Ion Solar was efficient, friendly, and helpful through the entire experience. Kaleb Love, our project manager communicated with us consistently and answered all questions. They...
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5 stars
Monica and Adam have been wonderful in steering us through the process. They are very professional and yet very caring in their approach. We appreciate their attention to detail...
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5 stars
3 stars
We were really excited to finally get solar panels installed in our home. After a couple of hiccups, it was done. Our customer care associate, Adam Simmons, was attentive and able...
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5 stars
5 stars
5 stars
5 stars
The process go by so fast, thank you Jessica for everything
5 stars
A truly amazing company with equally amazing representatives. From the initial doorway encounter to the in-home advisor meeting, it was pleasant, informative, and non-pushy. They...
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5 stars
Thus far, I am very satisfied with the service and team. I, however, have not had my system installed.
5 stars
Professional & Competent in Every Respect From the beginning contact with the sales representative to the installation of the solar panels, every individual involved with the partnership...
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5 stars
4 stars
Just in the beginning processes and felt the project manager gave us great information. Felt the the signing for the loan was a little rushed. Had a tech come in Tuesday to assess...
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5 stars
Five stars not only because I work here and love it, but every customer loves what we offer too. <3
5 stars
My initial contact and first visit with Ion Solar have been great. I was given plenty of information to make a decision if solar was right for me and also had all my questions...
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5 stars
A truly amazing company with equally amazing representatives. From the initial doorway encounter to the in-home advisor meeting, it was pleasant, informative, and non-pushy. They...
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5 stars
4 stars
Easy and honest to deal with. They update every step along the way so there aren't any questions left unanswered.
5 stars
Overall excellent experience. Great communication with good people. Would highly recommend. Daniel and team did a great job.
5 stars
5 stars
5 stars
The company has been professional this far, and kept me in the loop via the app.
5 stars
We’ve met with Tom in sales and had our roof inspection done. So far every one has been professional and very good.
5 stars
This has only being the beginning stage or first step which was learning about the product and how Ion is partnering with Dominion Power and talking about Dominion Power's solar...
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5 stars
After 3rd party designers were removed After the 3rd party designers were removed from our account, the whole process was simple because of a great saleman, project manager, and...
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5 stars
Dude these guys have been professional and efficient. I will recommend to my friend and family if they look for a solar solution.
5 stars
Excellent experience. Great communication with great people. Would highly recommend.
5 stars
So far everyone has been very professional.
4 stars
Well we signed up on August 5, 2019 and they finished the install on September 27, 2019. System is up and running. We had a couple if hick ups along the way, but every one was...
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5 stars
Installation crew were awesome. They were professional, arrived on time and explained everything thoroughly. We look forward to our new solar system.
5 stars
4 stars
Just signed up, but so far the people we have dealt with have been clear, concise and very helpful!!
5 stars
5 stars
Team was very knowledgeable about the Solar panels Very confident and helpful.
5 stars
I started my solar investigation 2years ago. I got recommendations, and complaints, from many different people who had gone through this process. I have heard some horror stories,...
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5 stars
Very professional company. I'm satisfied thus far with all my dealings with Ion Solar.
4 stars
It’s still to early to give them a 5 star rating as I’ve just got the site survey completed today. But it does look promising and I would definitely recommend them to my family...
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5 stars
5 stars
Just signed up with ION Solar. My sales rep Andrew Curley was very detailed in explaining the process to go solar and how we would benefit from generating our own power. It seems...
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5 stars
Great people to work with! Brian our salesperson was a huge help! He saved us a lot of money from almost signing up with the wrong Solar company. Brian had a much lower fee for...
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4 stars
Thus far this has been a positive experience. We have had other solar companies give us proposals and this company hit all the positive buttons for us. Pricing was similar for...
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5 stars
Very friendly and helpful people. It's been a pleasure so far.
5 stars
Fast, professional and courteous. Very efficient in the installation. Cleaned the area they worked. Kept me informed of any changes in the design and why the change.
5 stars
5 stars
All good all contacts with ION people have great.
5 stars
5 stars
From the beginning to the end, the process was very easy and transparent. I was constantly provided updates by everyone involved in my homes solar project. I have nothing to complain...
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5 stars
I am very satisfied with the service I have received from the technician's . The installation was done very efficiently also very professionally .
5 stars
Been a great experience so far, still in progress.
5 stars
Great company. Everyone worked hard to make sure we were taken care of and got what we were promised. The installation staff were very polite and quick! Our install was done in...
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5 stars
Most comfortable I've ever been with a solar presentation. Hunter explained everything very well and answered all my questions to my total satisfaction. I'm totally stoked. Give...
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5 stars
5 stars
From the beginning to the end, the process was very easy and transparent. I was constantly provided updates by everyone involved in my homes solar project. I have nothing to complain...
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5 stars
Solar Handled the entire process
5 stars
Everyone from the salesman to the installers showed up on schedule. Inspectors are happy with the work and just awaiting utility approval. I will say this is not the cheapest installation....
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5 stars
5 stars
Very satisfied with ion solar and the install process. They are very responsive and helpful to all questions. So far I recommend this company to those looking for solar.
5 stars
On Schedule Performance Every person they had at the house was professional and on time. Lots of follow-up with the PM and salesman and they always got back with us on any questions...
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5 stars
Great company handled the entire process. Recommend to friends and family.
3 stars
QA needs work Issues started when going to my Project Mgr. The wrong disconnect was installed and got rejected by my city. How can a Top Tier solar company install a wrong Disconnect....bad...
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5 stars
4 stars
Great experience so far!
5 stars
Just made decision to go with Ion Solar. Compared Ion with three other top companies. Quality hardware across all four and included other incentives. I'm buying system outright,...
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5 stars
My experience with ION has been outstanding so far. They have had great service and have made the process easy to get solar. I would recommend them to anyone!!
5 stars
ION Solar has been easy to work with. They communicate well with their customers. I love their app for checking progress during installation and then energy use going forward....
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5 stars
Easiest company to process and manage! I enjoyed the ease of not having to do any work! Their friendliness great too!
5 stars
Install done very quickly and installers very friendly.
4 stars
I have enjoyed the ease of this process with ION.
5 stars
5 stars
Our Energy Advisor & Project Manager were great!
5 stars
4 stars
This is an early review. I have not had anything but a phone conversation and have gone through the credit process. That worked out great. It was quick and easy. I was able to...
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4 stars
5 stars
5 stars
5 stars
3 stars
Any comments are being reserved until the system is completed, up and running.
5 stars
Install done very quickly!
5 stars
ION Solar has been easy to work with. They communicate well with their customers. I love their app for checking progress during installation and then energy use going forward....
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5 stars
5 stars
5 stars
Great Customer Service We selected ION Solar because of their great customer service and excellent products.
5 stars
5 stars
Initial feedback on my journey to solar system owner, I'm buying rather than financing the system. Selected Ion Solar after comparing with 3 other companies. All had quality proposals/hardware....
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5 stars
ION Solar is a great company to work with. If the installation goes as smoothly as expected ION is the company to go with.
5 stars
4 stars
I'm happy with the service They were professional and treated me well
5 stars
Great experience. Was well informed about how the system would work and benefit me and my property, explained the tax credit, and answered any questions during the installation...
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5 stars
5 stars
4 stars
So far it's been fine, but the entire project needs to be done before I give my whole opinion.
5 stars
Company that cares about customers and satisfaction! From the time I was introduced to the company, they were superior on corespondents and professionalism! Every questions of...
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5 stars
5 stars
4 stars
Sales team was polite and professional
5 stars
We're at the start of our home solar process and so far it's going great. Jacob Johnson, our Energy Consultant, has done a fabulous job with developing and presenting our plan,...
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5 stars
Fantastic company! I am very happy with a job well done!
5 stars
Installers were very professional, friendly, and knowledgeable. Answered all my questions to my satisfaction and explained how the installation was done on how the solar panels...
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5 stars
5 stars
5 stars
David Urtado Hernandez; was an excellent agent and that was the main reason why my Wife accepted to go with Ion Solar. That was a perfect deal to make her to authorize me to get...
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5 stars
Pretty impressed. This is the only solar company I've found that actually does better than just breaking even on your costs compared to not switching to solar. They actually can...
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5 stars
All staff is very friendly and move very quickly I am most satisfied with the process so far thanks ION
5 stars
Amazing customer service and communication! Love that I never have to question where we are and what’s next. Pleasure working with them!!!
5 stars
Professional from soup to nuts Everyone we dealt with were the epitome of professionalism. Questions (no matter how of the wall or simplistic) were answered in great detail. Schedule...
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5 stars
5 stars
Very professional and no pressure. Common sense approach. My power bill went from over 200 per month to 105 per month. I also get to run my AC all day all night. Never run out...
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5 stars
5 stars
5 stars
5 stars
So far the process has been stellar. From Scott Marion the ultimate salesmen, although not pushy, just professional and very knowledgeable, to Chandler, the very polite and professional...
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5 stars
Professional, courteous and friendly also timely.
4 stars
5 stars
Great team, great experience. They work really well to address all concerns up front, and then execute on the plan.
5 stars
Excellent communication. Quick to respond to questions.
5 stars
Professional, courteous and friendly.
5 stars
Great team, great experience.
5 stars
Seth and Jonathan Cruz were both very friendly, helpful, professional, and knowledgeable about the product. I would recommend anyone interested in going solar to work with them....
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5 stars
Great experience Great team, great experience.
5 stars
4 stars
4 stars
Ion is great because you own your solar package vs a lease. It is straight forward and take care of all permits and permissions.
4 stars
5 stars
Everything throughout the process has been great! Very professional, very friendly and they explaine everything thoroughly.
5 stars
Great Super friendly, efficient and great communication
5 stars
5 stars
My experience with this company was very satisfying, the persons that was assigned to me was very polite, courteous and professional. They answered my questions in a timely manner,...
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4 stars
sale rep. was very polite, respectful, professional and very knowledgeable in the solar business, he answered all my questions in a timely manner. Customer service was courteous,...
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5 stars
Ion was up front friendly and works locally with only US materials and contractors. They had a great guarantee and I give them high marks so far for all that they have done. Once...
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5 stars
Me and my family are very satisfied with the service we received from the sales department to the final installment crew. Every one from each department showed their utmost professionalism,...
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5 stars
Great experience Sale rep. Very professional, and courteous , answered all my questions on a timely manner. Completed the installation on time estimated, everything was smooth....
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5 stars
Very professional, informative people and happy to do their job
5 stars
Trevor and Jessie’s crew was awesome!!! Professional and fast!
5 stars
From the beginning to the end of the process of installation went very smooth and timely, each person that was there to inform me of the installation was very polite, professional...
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5 stars
The Ion Solar team I worked with was top notch. From the initial interview until the installation I was informed of the status of the project. I can now use the iPhone app to see...
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5 stars
So far I like everything about ION Solar. It's not on our house yet, but we are in the process. They have an app so you can check out every stage of the process! Unlike the other...
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5 stars
RJ was so communicative and provided answers to everything I asked. He was very personable through electronic means and in person when he came to our home. We haven't really interacted...
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4 stars
I’m halfway through the process. So far so good. Good company to deal with. Very responsive to questions and concerns.
5 stars
Very professional, presented all the facts no high pressure sales
5 stars
went got look of the roof and attic, let us know what will happen next, very friendly, the individuals installed the solar panels the way the design was made,
5 stars
The Ion Solar team I worked with was top notch. From the initial interview until the installation I was informed of the status of the project. I can now use the iPhone app to see...
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5 stars
5 stars
5 stars