Customer Stories

Average Customer Rating:
4.9 out of 5!
Based on 1195 customer reviews

Save Money. Save the Planet.

See Why Homeowners Just Like You Switch to Solar

 


Month after month our bill goes down

“We’re to the point now where we pretty much have no power bill and just have the payment we are making on the loan. We probably had a $200 a month power bill and last month our power bill was $22. When I saw that- just amazing!”

The Nuttall Family




 

Our monthly bill went down to $20

“It's an incredible cost savings. To know that we're being environmentally aware, its great to have. ION explained it in a way that made sense and that we'll start saving money. That's awesome.”

The Tolman Family







 

We're saving $200 a month

“We're not renting power any more. Eventually we're going to own our power. We got many quotes from other companies and ION was by far the more affordable option which is why our friends have all chosen ION too.”

The Dunn Family







 


I love getting a $8.97 power bill

“This came with an app that we can use to monitor the system. I love checking the app to see how much power we've generated, the production by the day or week, even what each panel is generating.”

The Janis Family






Reviewer
“Lightening speed install!”

Many thanks to you guys for making the installation process a seamless one. It all happened so fast and I’m grateful.

Noemi S

Reviewer
“Please talk to my friends!”

I shared a bunch of names with my rep. They’ve already asked me about switching so please contact them.

Christy S

Reviewer
“I love not spending money!”

I feel so good about going solar not only because of the clean energy but I got it all for no money down. Plus my power bill is lower!

James M





Reviewer
“It’s been 2 months”

... since installing the panels and I wanted to let you know we’re already saving about 34% on our PGE monthly bill.

Carlos S

Reviewer
“We LOVE ION Solar”

Kudos to you all for converting our street into the solar st. We all went solar at no cost and we love it. Thanks!

Alfonso R

Reviewer
“Finally we can afford solar”

We almost went solar a few times but it was so expensive. Until you showed up we didn’t think we could ever switch.

Virgina M




Reviewer
“Not even a choice”

After considering all your options, why would someone not want lower utility payments?

William A

Reviewer
“Savings of $47 a month”

We are so pleased with our solar panels and the fact that we’re saving almost fifty dollars a month. It’s absolutely worth it.

Kenny V

Reviewer
“We finally have solar!”

I was waiting about a year to make the switch to solar. I switched in a heartbeat after you knocked my door.

Al & Kami P





Reviewer
“HAPPY customers!”

I wish that we had switched sooner. The benefits to the environment in addition to the cost savings make this a great choice.

John N

Reviewer
“Paid nothing up front”

Nobody believed me that I was actually getting a solar system on my roof with no upfront cost. Now most of them are switching too.

Alex L

Reviewer
“Had my doubts”

I was concerned that I might not actually save money, but I am. Every month my bill is lower than it used to be.

Donna W

Ion Solar
4801 N University Ave Suite 900 Provo, UT 84604
(888) 781-7074
Review Count
1195
Avg. Rating

4.9 stars
5 stars
Even though I have not completed my journey with Ion Solar it has been very easy and they have been very professional and competent. Their staff has been very friendly and helpful...
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5 stars
Brian and Micheal both were very informative in helping me make my dicision to go solar.
5 stars
Great experience, worked with me when I had concerns and got everything done quickly. Even provided small roofing upgrades to make solar work for my home.
5 stars
Nothing but good things to say about Ion. From the energy consultant, to the installers, everyone was so prompt and professional. I Love my solar system! I saw savings immediately,...
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5 stars
5 stars
Great service and product! The team is very friendly and professional! Communication through the process is excellent as well.
5 stars
Great Company Everyone from Adam Simmons, our Project Manager, to the technicians have been great. Their diligence, and
5 stars
5 stars
Ramiro, who made the initial contact was very knowledgeable & helpful. Jonathon B., energy advisor, was clear, concise & courteous. Everyone we have had contact with have been...
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5 stars
5 stars
4 stars
(UPDATED) Exactly like another reviewer...everything was going fine (so we thought) during installation, but then we failed city inspection twice! After experiencing that frustration,...
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5 stars
Amazing company!
4 stars
Have only gone through the signup portion, however the program seems solid and low cost with great benefits for the future. Looking forward to seeing the end result!
5 stars
Our energy consultant Anthony Rivero was a pleasure to work with, answer all our questions. I would recommend him to anyone.
5 stars
Overall very pleased. Not pushy in any way, shape, or form. They delivered on what they said they would do and within the timeframes that they promised.
4 stars
Everything was going fine, we were really excited to get aboard the "Solar Train", the installation went well, and we were set up, but we couldn't pass inspection...twice! This...
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5 stars
5 stars
5 stars
My wife and I interviewed multiple solar companies and we ultimately chose to go with ION Solar because of the greater value and higher quality product that was offered over the...
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5 stars
We had a great experience with Ion and would highly recommend them to anyone looking to add solar to their house. They made the whole process smooth and painless.
5 stars
Easy to set up and great team that works with you and makes sure you understand everything. When the guy came out to check and make sure the design was good for our home he arrived...
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5 stars
Friendly service. Information was timely. Having an app to view is great.
5 stars
I would rate my experience with ION as excellent. From the beginning to the end process went very smoothly. My Team from salesperson Seth was very convincing about the value and...
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5 stars
5 stars
I will write a review after I know for sure of the following: Solar Panels installation approved by my HOA and all documents filled out. After installation without damaging my...
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5 stars
Salesperson (Brian) was awesome. Very knowledgeable, personable and answered all of our questions fully. We are so excited to be getting our solar panels soon!
5 stars
4 stars
So far I have had a good experience, my contact rep discussed the steps ,Informative and satisfied waiting for the next step.
5 stars
Very professional a very good team
5 stars
5 stars
I would rate my experience with ION as excellent. From the beginning to the end process went very smoothly. My Team from salesperson Seth was very convincing about the value and...
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5 stars
Ion solar was easy to work with. They sales person was not pushy and was willing to change proposal. The installation team was quick. The only issue with installing solar is waiting...
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5 stars
My sales rep Hunter could not have been more helpful or patient with all my questions.
5 stars
The Ion Solar presentation on what solar panels and solar energy are all about was good and to the point answering all my questions. It was a no-brainer to trade my power bill...
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5 stars
So far, great. Professional and very clear in explaining to a non-technical person. Very respectful. Will write another review when job completed.
5 stars
5 stars
So far ION Solar has been great. They have provided details on the process and different options available. Ty has answered all our questions and if he didn’t know the answer...
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5 stars
5 stars
Our Ion Solar energy consultant, Hunter Rowe was exceptionally pleasant, knowledgeable and very thorough (he knew the details of our home study inside out). Hunter took a fact-based...
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5 stars
5 stars
very involved in the process, makes sure everything checks out and keeps me updated, All of the employees are very knowledgeable and courteous.
5 stars
John my sales rep was professional and answered all of my questions. His expertise was the main reason i signed with ION.
4 stars
5 stars
5 stars
Very Professional and they made us feel like we were the only customers
5 stars
These guys are great. The process has been very smooth and easy.
5 stars
4 stars
Only at the site survey but things are off to a good start
5 stars
Easy to set up and great team that works with you and makes sure you understand everything.
5 stars
5 stars
Ion Solar is a wonderful company to work with if you are interested in a solar system for your house. They walked us thru every step of the process and provided an app to follow...
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5 stars
5 stars
Just started the process. So far I am happy. Waiting to come off grid and save $$$$$
5 stars
Very professional company. Everything went smooth. The install was in time and done very well. They even cleaned up after themselves thoroughly.
5 stars
Experience was worth the time. Took about 4 hours and was concise and informative. Representative was cordial and professional.
5 stars
5 stars
5 stars
I am very pleased with Ion Solar. Everything from the saleman, project manager and install crew was very polite, professional and made our
5 stars
So far everything is going smoothly can't wait to see my power bill drop!
5 stars
5 stars
Jim is amazing. Professional and greatly knowledgeable. Was a very pleasant, unpressuered experience. Can't wait to move forward with our project and get solar!
5 stars
5 stars
5 stars
This has been the most communicative, professional, and comfortable process. I could not recommended ION Solar more. They have done a fantastic job with keeping me informed, the...
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5 stars
When I initially scheduled the energy advisor to visit our home for the solar survey, I requested to have it done fairly quickly. There weren’t any appointments within the next...
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5 stars
Just got approved for my system; everyone involved from Alex Hernandez, the rep that I met in person who actually knew what he was talking about (unlike another competitor *cough*)...
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5 stars
I just signed the contract and its done!
5 stars
5 stars
Good sales technique Les Smith was a good salesman. Explained the benefits of solar and the process for installation. I reserve
5 stars
We have been very pleased with the care that Ion Solar has provided throughout the entire solar process. Having a specific person overseeing the project was extremely helpful,...
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4 stars
Wonderful and friendly company to go through. Glad I went with Ion Solar to get this completed.
5 stars
4 stars
Wonderful and friendly company to go through. Glad I went with Ion Solar to get this completed.
5 stars
1st month and have a credit on our utility bill. Very pleased
5 stars
Very professional and informative.
5 stars
We have been very pleased with the care shown to us throughout the entire process of having solar panels installed on our house.
5 stars
Awesome experience
5 stars
I loved my Ion Solar experience. I am a full time student, work in a hospital part time and have another part time job. I am a very busy person and Ion solar understood that. They...
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5 stars
The representatives have been very courteous. They've been very good at explaining the process and details of the system. So far, my experience has been very positive.
5 stars
5 stars
Honest, Amazing, and Thorough Company (Smooth sailing process) I would rate my experience with ION as excellent. From the beginning to the end process went very smoothly.
5 stars
Very happy with out system. 1st month and we have a credit on our utility bill!
4 stars
5 stars
Seamless experience! Absolutely recommend working with Ion! We just got our first bill from PNM for ZERO dollars (pictured)! #solarbration
5 stars
I wasn’t thinking about going solar until I sat down and spoke with the rep. He was amazing! I didn’t fully understand everything and he came back out a second time to explain...
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5 stars
I loved my Ion Solar experience. I am a full time student, work in a hospital part time and have another part time job. I am a very busy person and Ion solar understood that. They...
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5 stars
Good knowledgeable salesman. Good so far
5 stars
The process was easy and seamless and we are happy with the end result. The panels are working as promised and we are excited to be making our own energy. Our only frustration...
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5 stars
Great!
5 stars
5 stars
Very Satisfied We chose Ion Solar because we could finance the solar equipment with no money down and our electric savings
5 stars
4 stars
It's too soon to be rating your performance since you haven't done anything for me yet except sell me the system. Tanner started the downloading of the app for tracking progress...
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5 stars
5 stars
Excellent -- thorough and friendly. A+
5 stars
Awesome all the way through
4 stars
The Sales Representative had exceptional knowledge of the product. His presentation provided excellent information regarding the ION panels and the energy it will produce based...
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5 stars
5 stars
Ion was great - responsive to my questions and were able to get the lowest interest on the loan for the panels. They worked through challenges with a cranky local inspector and...
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5 stars
So far they have been very helpful and kept in touch. We are at the waiting for permits stage.
5 stars
Impressed with ION. My sales rep Zach came by and said he could have info on my house in a couple hours. He came back a few hours later and showed me the info, and it made a lot...
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5 stars
Very professional and quick to respond to any concerns. All in all a very good experience.
5 stars
5 stars
5 stars
Absolutely amazing experience from beginning to end.
5 stars
From the beginning Ion has kept us informed of each step and what to expect. They installed the panels and they look great. We are almost ready to be up and running.
5 stars
Ion Solar is a great company to work with. From start to finish, the employees were helpful, professional and friendly. They always arrived when they said they would and answered...
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5 stars
5 stars
5 stars
Top-notch Solar company! From start to finish, Ion Solar was fabulous to work with. All of the employees were professional, helpful
5 stars
Outstanding company Great product from a great company
5 stars
From start to finish, Ion Solar was fabulous to work with. All of the employees were professional, helpful and friendly. Our case manager kept us updated on the progress of our...
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5 stars
A good solar company. No hidden charges. upfront in their explanations of what to expect. I love their step-by-step guide.
4 stars
My experience with Ion Solar so far has been good. My site inspection is coming up and I am looking forward to saving money and using renewable energy to power my home.
5 stars
Sales rep was nice and didn't push anything. The prices and schedule seemed reasonable. No complaints here
5 stars
5 stars
Very friendly and easy to work with . Easy process
5 stars
The ION Solar initial interview was great! Ivan was very knowledgeable about the product and didn’t pressure us in the least. He explained the
5 stars
Very easy to understand. Answered all my questions. Great to work with.
5 stars
5 stars
Pretty straight forward and painless process. Just be patient if you decide to go Solar. The process can take sometime.
5 stars
5 stars
This process so far had made going solar very convenient. Anthony was awesome, personable and knowledgeable. I'm excited for the rest!
5 stars
Learned a lot about Solar and how much it will help energy cost in the future
5 stars
Josh our sales rep did an excellent job of explaining the product, the cost benefits and the process. We greatly appreciate the fact that they do not subcontract out the job and...
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5 stars
Great customer service! The ION Energy Consultant was very knowledgeable and provided a detailed description of the solar system
5 stars
From the start (door bell ring) to the signing of the documents, Ion reps were upfront, honest, patient and extremely knowledgeable. I would recommend them, their product and service...
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5 stars
5 stars
5 stars
5 stars
5 stars
So far they are doing good! Great sales pitch with all of my questions answered and the inspection was quick and professional. We'll see how the rest goes!
5 stars
So far, I’m very happy with my experience and choice to go with Ion Solar for my solar panel installation and service. The sales, service, and site personnel are polite and professional....
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5 stars
Dax was awesome. Can't wait for our installation day!
5 stars
Easy process. Great warranty. Ion has a great warranty. The process was easy, start to finish.
5 stars
Keaton & Hunter both did a great job. They explained things clearly and thoroughly, which made my decision easier. I greatly appreciate their professionalism and expertise. Looking...
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5 stars
5 stars
Keaton & Hunter both did a great job. They explained things clearly and thoroughly, which made my decision easier. I greatly appreciate their professionalism and expertise. Looking...
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5 stars
5 stars
I have experienced great customer service with ION Solar. I am pleased with the communication and level of professionalism. I would recommend ION if you are considering Solar....
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5 stars
Very professional company! Work was completed quickly and very proficiently.
5 stars
Excellent experience, every part of the installation process was outstanding, I would highly recommend Ion Solar to anyone thinking about having solar installed
5 stars
Extremely friendly and quick with installation. Can't wait to finally be solar.
4 stars
They explained the process so it was easy to understand, and the on line app helps me to follow along as the install progresses.
5 stars
ION solar is a awesome company. So far they have been working with me and keeping me up to date about my installation and inspections. I didn’t know about the critter guard and...
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5 stars
5 stars
They are a great company with responsive workers. Jonathon Borkoski was helpful from the beginning with his detailed breakdown of the system and process. He
4 stars
So far the process is going very well. A lot of paper work. My only disappointment was with the rep who dod the site survey. I was very uncomfortable with his procedures and the...
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4 stars
4 stars
5 stars
5 stars
Excelente Great opportunity for save money in the future
5 stars
So far things look good. I’m very new to solar and they did a good job explaining.
5 stars
Great professional company.
5 stars
5 stars
5 stars
It took a little under 2 months between getting my initial quotes to having my system turned on. I had some issues with communication early on when they changed my project manager...
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5 stars
Prompt and thorough inspection and explanation of usage. 5 stars.
5 stars
Great Service It took a little under 2 months between getting my initial quotes to having my system turned on. I had some
5 stars
It took a little under 2 months between getting my initial quotes to having my system turned on. I had some issues with communication early on when they changed my project manager...
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5 stars
4 stars
Great opportunity. Difficult to get in contact with anyone. Surveyor came to look at our house and couldn’t answer anything my husband asked. Seems their employees need some...
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5 stars
So far the experience of working with Ion Solar has been wonderful. They’ve been very professional and quick about getting the survey completed. They explained in detail with...
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5 stars
5 stars
From the start it has been great. From the sales, rep, to the project agent, project manager and the install. All info was clear and concise, very friendly, professional, down...
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5 stars
We have completed the process through the engineering design phase, and have been happy with the results so far. Our sales person has been available at all times to return calls...
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