From the start it has been great. From the sales, rep, to the project agent, project manager and the install. All info was clear and concise, very friendly, professional, down to earth. The process went completely smooth and I am a very happy homeowner of ION Solar Panels.

We have completed the process through the engineering design phase, and have been happy with the results so far. Our sales person has been available at all times to return calls and bring prompt responses when he couldn't answer some of our questions, much more so than the other national solar company that pitched us. As with any contractor, the only measure you have of a company is the sales and installation team that works on your own project. After reading some of the negative reviews here it is apparent that those owners had some problems with specific people directly related to their specific project. Here in Denver, I have not experienced those issues. It would be good if ION directly responded to those with problems on these sites, as the old maxim is usually correct: "it's not the problem, but the solution, that defines a company's performance".

We are through the engineering phase of this project and are happy so far. Salesperson has been very responsive to all our questions and got back to us quickly when he did not have the answers himself. Project is in for permit from the AHJ - so it remains to be seen how the rest of the install proceeds. No negatives so far...

Ion has been great to work with from start to finish. I had originally planned to go with another company but chose Ion after an accidental meeting in Starbucks...well, sort of. While grabbing some coffee at Starbucks, I observed a young man wearing a really neat hat and shirt boasting the company name. When I inquired about the company he was prepared to tell me all about the Solar group. Two weeks later, I had a sales rep in my kitchen showing me the ins and outs of solar, their product vs others, rebates used to lower the overall costs, and installation process. What makes this company better than the other I was originally going with? The cost was a little higher but here’s why. The panels produce more energy (larger capacity), They are all black without trim (sexy hawt), the conduit is not run across your roof but into the attack and down the side of the house, and finally (and I think the biggest difference) each panel has it’s own inverter (Super, Solar, Sexy, Hawt!). Since each panel has it’s own inverter if a panel or inverter goes out ou are only losing power from that one location not the entire system. The process is completely laid out to you and a project manager keeps you up to date every step of the way. I could always reach her even if there was a challenge (I only had one and it was with scheduling the install). The installers were awesome, they started out rough as the night before ALL of their tools were stolen and they had to buy new ones. They arrived later in the install “window” and explained the situation apologizing for being so late. They got started right away and accomplished almost the entire install that day. They and the project manager worked with me to schedule the remainder of the install first thing two days later. The installers arrived early and made quick work of the final items and were out the door in a few hours. County inspection came next and by the luck of the draw they were able to come out on Saturday to check everything. Follow-up with NV Energy to do the meter install and then hook up. Ion, like most companies have an app to manage the process and to monitor your energy production. So far it’s been very beneficial and easy to navigate. The system isn’t running yet but when it is online, I’ll update that portion. So far, very happy.

Ion has been great to work with from start to finish. I had originally planned to go with another company but chose Ion after an accidental meeting in Starbucks...well, sort of. While grabbing some coffee at Starbucks, I observed a young man wearing a really neat hat and shirt boasting the company name. When I inquired about the company he was prepared to tell me all about the Solar group. Two weeks later, I had a sales rep in my kitchen showing me the ins and outs of solar, their product vs others, rebates used to lower the overall costs, and installation process. What makes this company better than the other I was originally going with? The cost was a little higher but here’s why. The panels produce more energy (larger capacity), They are all black without trim (sexy hawt), the conduit is not run across your roof but into the attack and down the side of the house, and finally (and I think the biggest difference) each panel has it’s own inverter (Super, Solar, Sexy, Hawt!). Since each panel has it’s own inverter if a panel or inverter goes out ou are only losing power from that one location not the entire system. The process is completely laid out to you and a project manager keeps you up to date every step of the way. I could always reach her even if there was a challenge (I only had one and it was with scheduling the install). The installers were awesome, they started out rough as the night before ALL of their tools were stolen and they had to buy new ones. They arrived later in the install “window” and explained the situation apologizing for being so late. They got started right away and accomplished almost the entire install that day. They and the project manager worked with me to schedule the remainder of the install first thing two days later. The installers arrived early and made quick work of the final items and were out the door in a few hours. County inspection came next and by the luck of the draw they were able to come out on Saturday to check everything. Follow-up with NV Energy to do the meter install and then hook up. Ion, like most companies have an app to manage the process and to monitor your energy production. So far it’s been very beneficial and easy to navigate. The system isn’t running yet but when it is online, I’ll update that portion. So far, very happy.

We spoke with an ION Solar representative who was very knowledgeable. He didn't try to sell us the system, he explain the benefits of having the system. When I asked him how much the system would cost, he stopped his presentation and moved to the cost of having the system installed and how much it would cost. After explaining the cost, he explained how the system would be installed and how it would benefit my family.

I would strongly recommend Ion Solar to anyone. Their staff is great. They were always friendly and polite. Mike Meline is the greatest. He explained the whole process to me before the installation began. Mike would stop by at anytime to help or explain anything I needed.

It did not let me remove my previous review but I appreciate a company that is willing to take actions for the behavior of their employees. Ion Solar’s Setter managers got a hold of me through Facebook to apologize. The fact that the little girl went through all the trouble to get in contact with me and my wife and made us feel like they actually cared. She is coming on Monday to talk to me about the programs, we will see how it goes Ion.. I’ll give you guys one more chance.

So far, so good. Sales was straight forward. No gimmicks, they didn't try to hide anything or misrepresent what they were offering or what I was getting. Very prompt and accommodating to our schedule. Survey is this weekend, then they begin installation. I'll update my review accordingly.

Monica and Adam came to my door and at first I thought they were with Kirbys. They were with Ion and explained to me the new stuff going on. Then Ty came back with my solar profile and we closed and he was such a nice young man we stayed and chatted about the games and he will even be helping or my sister with he store! They were all so friendly and chatted with me and we became friends. I like Ion and I happy I cannot wait they say I should be installed soon and I cannot wait.

So happy we went with Ion Solar. They have been absolutely so professional every step of the way. We’re still in the process of them putting the solar on the house . So far everything is going fantastic. We’re stationed here from California and loving San Antonio. Thank you Ion Solar for making us feel comfortable and appreciated .

Very well pleased with the services received thus far. Very nice folks, wonderful customer service, all of the process went really smooth, and no exaggeration here. Installation went super great. Excited to start conserving energy. Definitely recommend ION Solar.

Christian was prompt, right on time for our appointment and was very well informed. He had a great presentation and answered all our questions. So far we are very pleased with ION.

The sales reps and management are great folks. They are knowledgeable and offer great rates. They offer fantastic discounts and go above and beyond for customer satisfaction. I would highly recommend them for anyone interested in solar.

Everyone I had had the pleasure of talking to has been super friendly and very informative. They are able to answer any questions I have. The installation was quick and they were very professional.

Brian and the team has been very helpful and polite during the process thus far. I had signed up with Zoetic in February and still don't have my solar system\. I cancelled with them and found out they had no record of me. I am saving money and getting it installed faster. Their app that shows your progress along the way is great. Hopefully the rest of the process goes as smooth as the start.

We had a stellar experience with ION Solar! From start to finish, they communicated every step of the way and answered all of our questions. Our installers was fantastic! Timely, friendly, neat and efficient. Everything went as we were told it would go. Our system is officially generating power as of today! #gogreen

We've been interested in solar for a while. Justin came to our door asking for an opportunity to make a proposal. The following day, we met with Blake who used our real info to show us exactly how solar would benefit us. He was extremely knowledgeable and took the time to answer every question we could think of. We're excited to move forward with our new solar installation.

We had a stellar experience with ION Solar! From start to finish, they communicated every step of the way and answered all of our questions. Our installers was fantastic! Timely, friendly, neat and efficient. Everything went as we were told it would go. Our system is officially generating power as of today! #gogreen

This company is awesome, and all the employees we had the opportunity to meet were nice and professional. Every step of this process was simple, fast, and convenient. They explained every step before hand and I loved that we could track our progress. I definitely recommend this company!

My salesperson was extremely knowledgeable and took extra time to answer all my questions and explain all parts of the process in detail. He also hooked me up with some great incentives. My site survey was also super easy. The surveyor was really nice and left everything clean and as if she hadn’t even been there. I can’t wait to get my solar panels installed!

Ion came to my doorstep and thank goodness I answered the door they gave very insightful information and we decided to have then install solar panels on our roof. They are very professional and very polite. So far great experience. Will update as we go along

Everything has been fantastic so far, with the exception of a design change to the layout of panels on our roof that has delayed our system getting turned on by a few weeks. Make sure the site assessment takes into account the location of the pipes and features on the roof. Other than that, service has been great. Can't wait to get our system up and running, especially as we head into June when our production potential will be at its greatest.

I am very pleased with the service I've received from ION Solar. Hunter Rowe is an excellent sales advisor, very professional and well informed on my questions. Linwood, the site surveyor is also very professional, courteous and efficient. My project manager, Devin Harvey is wonderful and very prompt with answers to any concerns.

John Callahan was very friendly and professional, he was not one of those pushy salesman. Explained everything to us using a PowerPoint presentation. We felt well informed, not pressured

Everything has been fantastic so far, with the exception of a design change to the layout of panels on our roof that has delayed our system getting turned on by a few weeks. Make sure the site assessment takes into account the location of the pipes and features on the roof. Other than that, service has been great. Can't wait to get our system up and running, especially as we head into June when our production potential will be at its greatest.

Ion Solar representative Dillon Hutton provided me with beneficial information regarding upgrading my home to solar energy. The program included many incentives that I will definitely utilize. I look foward to completing the process.

I partnered with the ION family. In every step of the process I had a resource to turn to when I had questions. Eddie took time to call me and explain the electrical interconnections and the flow of power from the array into the home. My concerns over construction details were addressed promptly from Doug. My personnel Project coordinator Jeff saw to every issue I saw promptly. I like most first time buyers are also last time buyers in that we only do solar once in our life time. My experience was exceptional.

All of our interactions with Ion Solar have been very positive. They are professional and polite. They arrive on time and while thorough, don’t take up too much of your time. I love the app and it’s features and am looking forward to my solar system!

I partnered with the ION family. In every step of the process I had a resource to turn to when I had questions. Eddie took time to call me and explain the electrical interconnections and the flow of power from the array into the home. My concerns over construction details were addressed promptly from Doug. My personnel Project coordinator Jeff saw to every issue I saw promptly. I like most first time buyers are also last time buyers in that we only do solar once in our life time. My experience was exceptional.

Our first contact was with Amelia when she came to our door. We probably wouldn't have scheduled to talk with a representative, but Amelia was such a sweet girl and very knowledgeable so we decided to go ahead and let her set up an appointment for us. Joshua came to our home to discuss the solar system. After he explained how we would be paying the same amount that we already pay for our electric bill, it made sense for us to make the change to solar. We appreciate all of Joshua's knowledge and patience with all of our questions. Joshua was also extremely pleasant and a pleasure to work with.

Just started the process with Ion 3/20/19. We went with Ion because of American made products that perform and look amazing with a custom design. There are great financing options. But, mostly because of the knowledgeable, friendly and customer centric employees. Including but not limited to Matt, Vincent, John, Christian and my project manager Jeff. Things are moving along rapidly. Design has been completed and submitted to PNM for approval 4/3/19. PNM and Rio Rancho approved project 5/13/19 waiting for install date.

I wish I could rate this more than 5 stars! The Ion Solar customer service was phenomenal and Josh was AWESOME! He answered every question we had and provided us with lots of valuable information!! I wish we would’ve heard about them sooner!

So far, our experience with Ion Solar has been nothing but positive. They have been responsive and helpful and answered all of our questions about financing and the site visit. Update: the installation is complete and very satisfactory. The installers were professional and arrived exactly when they said they would.

We just got our 2nd full months electric bill and were overjoyed to learn we produced 130% of our needs and banked $54 toward our high use season. Living g in the desert, where we use our AC 24/7, that is amazing!! SO HAPPY!!

The service we have received so far from Ion Solar, is sales and site survey and both gentleman that we dealt with has been great and very knowledgeable about solar and were able to answer our question and concerns we have had. We are looking forward to having solar put in by this company and start saving money.

Great place to work. I feel good about it because solar really does save people money and make the world a better place. It's nice to sell things that I actually believe in and that I believe everyone needs!

Extremely knowledgeable and polite. Took there time explaining the install process and what exactly they were looking for in the site survey. Would definitely recommend ION Solar to anybody!!

My mom Gloria and I had the pleasure of meeting MIKE. He explained everything very clearly. He was very patient and professional. We signed for solar the same day. Thanks again Mike!!!

Joshua was the absolute BEST! Very personable, informative, and just made our visit relaxing. The information he provided on ION Solar was unbelievable when you really dig deep down into an energy bill throughout the years. I would welcome Joshua in your home anytime of the week and ION Solar as the product for savings. The warranties are unbelievable as well as the rebates.

I'll be honest, normally I don't like having people soliciting services around my property, but I'm glad Monica U. came through. I explained to her that I was a little busy at the moment (obviously, not really wanting any services) and Monica was incredibly kind and quickly informative. She said something along the lines of, "I hear you, in this day in age it's tough to take a pause, even when it comes to such a beneficial investment." we talked for nearly an hour. Thank you for all of the information and for your professionalism, Monica. My husband and I just looked over the info you gave us and we're both very excited to reach back out for panels/quotes.

I’ve had my solar panels installed for about 6 months now. From the young man that knocked on my door to the kind installation crew, I’ve had an amazing experience with ION Solar. Proper expectations were set for me and the panels are supplying all the power for my house. I received my full tax credit and was able to pay off 30% of my system cost. It’s amazing that I’m paying off my panels by just paying my monthly electricity bill. I would recommend them to anyone!

So far i dont have any problems. They have done everything they said they would. Only problem is excel energy waiting for meter .dont know why it takes so long to put a meter in.

Ion Solar is awesome! Their customer service is top notch and they explained everything to us in detail. The panels look great on our home and the crew was very efficient and through. A great experience!

This entire process has been a breaded for me as a homeowner. ION has handled all permit and approval processes; including my HOA. All scheduled visits have been as predicted and the install went much faster than I expected. I would highly recommend this Solar company.