FAQ

We make solar simple

What’s On Your Mind?

How much does solar cost with ION Solar?

There is no out-of-pocket cost to you to get started with ION Solar. If you can afford your current utility bill then you can absolutely afford to switch to solar. You’ll pay nothing upfront, enjoy decades of lower power rates, and protect yourself against rising utility rates .
See how much Ion Solar customers are saving!


What does my project manager do?

Your dedicated Project Manager will be assigned to you as your personal liaison, devoted to helping you in any way they can. Their goal is to make sure you’re informed and all of your questions are answered.


What type of equipment do you use?

One of the largest differences between ION Solar and the other guys is that we use only top-of-the-line equipment. That means more efficient production, long-lasting panels, and a better-looking install. You’ll sleep soundly at night knowing your home is powered by the best solar equipment on the market.


What are the benefits to the environment?

After switching to solar your home will offset so much carbon dioxide it’s the equivalent of planting an average of around 78 acres of trees. Whether you happen to wear a cape or not--going solar means you’re a planet-saving superhero.


What if I sell my home?

Studies find that homes with solar sell faster and for more money. Why? Solar adds value by cutting expenses. It’s cheaper to live in a solar home and that’s a big bonus for home shoppers. Plus your dedicated Project Manager will make the transition an easy one for both you and the new homeowner.


Will I still receive a utility bill?

Yes, you will still receive a utility bill each month. Each utility company is different, but there is typically a small monthly fee to connect to the grid. Additional fees are dependent on your energy consumption and on the amount of energy, the system will produce. If a solar system generates more electricity than the homeowner consumes, utilities may offer credits or payouts for the excess energy produced.


Why is my monthly bill changing?

If your electrical usage increases, it is likely that your utility bill will as well. Remember that we build your system to match your energy needs based on your previous usage patterns.


What about federal and state tax credits?

The federal tax credit can effectively reduce the total cost of your solar system. Homeowners can deduct 30 percent of the system cost from their federal tax liability. This tax credit applies to both residential and commercial systems until the end of 2019. The federal tax credit will drop to 26 percent in 2020, then to 22 percent in 2021. We’re solar people, not tax people, and we cannot give you advice on filing your return or advice regarding your tax liability. We highly recommend speaking to a tax professional or financial consultant for help in filing your tax credit.


How does net metering work?

Solar energy production varies depending on the time of day and year. Systems are likely to hit peak production during the day when people tend to be out of the house. Excess electricity that is produced and not immediately used will be fed into the utility grid. In the evening and night when the solar system is not producing, the electricity you consume will be pulled from the utility grid. This back-and-forth exchange of power is known as net metering. To track your total energy consumption, you will need to compare your monthly utility bill with your solar monitoring app.


What is my project timeline?

We aim to complete your project in approximately 60-90 days. There are some factors beyond our control that may extend the length of your project. Some of these factors include city and utility authorization timelines, changes in system design, and electrical changes to your home.


How will the weather affect my production?

Poor weather may temporarily decrease energy production. Production can also be affected by snow covering the panels. Cleaning snow or debris from your solar system can be beneficial to your production. On stormy days, remember to consider the system generation as a whole over the course of a year or more. Higher production during summer months and sunny days will counterbalance days with poor weather.